Privacy Policy
Privacy Policy
Effective Date: October 2025
Company: Cellular Planet Ltd.
Email: info@cellularplanet.shop
Phone: (868) 744-CELL (2355)
1. Introduction
Cellular Planet Ltd. (“Company”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting the personal information you provide when using our website, mobile applications, or other online and offline services (“Service”). This Privacy Policy explains:
- What information we collect
- How we use and share your information
- Your rights regarding your information
- How we protect your information
By accessing or using our Service, you agree to the terms of this Privacy Policy.
2. Interpretation and Definitions
Account: A unique account created to access our Service.
Company: Cellular Planet Ltd.
Cookies: Small files stored on your device that help us improve and personalize your experience.
Device: Any device used to access the Service (computer, mobile, tablet).
Personal Data: Any information relating to an identified or identifiable individual.
Service Providers: Third parties who assist us in operating our Service or providing products/services.
Usage Data: Information collected automatically from your use of the Service.
Website: www.cellularplanet.shop
You: The individual or entity accessing or using our Service.
Information We Collect
3.1 Personal Data
We may collect the following information:
- Name, email, phone number, billing and shipping addresses
- Payment information (credit/debit card, bank transfer details)
- ID documents for payment verification (passport, national ID, or driver’s license)
- Selfie verification for online purchases where the buyer is not the recipient of the order
3.2 Usage Data
Automatically collected data may include:
- IP address, browser type, operating system, device identifiers
- Pages visited, time spent on pages, click activity, and referral sources
3.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Authenticate and secure your account
- Remember preferences and login details
- Analyze website traffic and improve services
You can manage or disable cookies via your browser, but some features may not function properly.
- How We Use Your Information
We use your information to:
- Process orders, payments, and returns
- Verify identity and prevent fraud (including selfie/ID verification)
- Communicate order updates and promotions (if opted-in)
- Improve our products, services, and website performance
- Comply with legal obligations
- Conduct business operations (e.g., mergers, acquisitions, asset transfers)
- Sharing Your Information
We may share information with:
- Service Providers: Payment processors, delivery services, IT support
- Business Partners: Affiliates or partners offering joint promotions
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: During mergers, acquisitions, or asset sales
We do not sell your personal data to third parties.
- Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Usage data may be retained for analytics and security purposes.
- Data Transfer and Security
Your information may be transferred to servers outside Trinidad & Tobago where we operate or have service providers.
We implement commercially reasonable physical, technical, and administrative measures to protect your personal data, including:
- Secure Socket Layer (SSL) encryption for online transactions
- Access restrictions for employees and service providers
- Secure storage and disposal of offline records
- Your Rights
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your data (where applicable by law)
- Opt out of marketing communications
- Withdraw consent to certain processing activities
To exercise these rights, contact us at info@cellularplanet.shop or (868) 744-CELL (2355).
Note: For selfie/ID verification photos, these are deleted securely after verification.
- Children’s Privacy
Our Service is intended for individuals 18 years or older. We do not knowingly collect information from children under 18.
- Third-Party Links
Our Service may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, with an updated “Effective Date”.
- Contact Us
If you have questions about this Privacy Policy:
📧 info@cellularplanet.shop
📞 (868) 744-CELL (2355)